Terms & Conditions

Terms & conditions

Head Office
Vijay Bomra
RMG Software
C-175 Setia Colony, St.6
Sri Ganganagar - 335001 (Raj.)
Cell : +91 94139-95885
email : [email protected]

Office Working Hours
Mon-Sat : 10:00 am to 7:00 pm (except national holidays)

Terms & Condition against use and development of Software / Website / other related jobs/orders/services :-

1. All subject to SRI GANGANAGAR JURISDICTION only.

2. Any furhter program upgrades / any changes in available option/facilities will be charged extra acording to work after two months from software Installation Date/Invoice Date whichever is first. So give all requirements in written before software development. (Local taxes extra).

3. No part of the ammended (billed) software may be copied, duplicated, distributed, rented, sublicensed, leased, decompile (reverse engineering) or reproduced by any means without written consent of Vijay Bomra. All software(s) developed by Vijay Bomra under copyright act.

4. All programs / Software(s) is supplied directly in executable form. You have to take backup Daily in Hard Disk and Removable Disk simultaneously. We are not responsible for any type of loss of your software data.

5. Neither Vijay Bomra not its employee/marketing agent/distributors/dealer/any type of authorised agent shall be held responsible for any loss or due to power/hardware failure or expenses incurred in the use of, repair to or servicing of the software.

6. Any ammendments/repair/service which you demand in written/mail, will be fullfill/deliver according to work order/requirement (minimum 10-15 days requires) from demand date and subject to availablity of staff and time. Software AMC will be charged annually / New FY Installation 40-100% of first invoice upto 2 visits / online support (approx. duration 1-2 hours as per visit sheet) and 10% increament of AMC Amount per year. All previous dues/balance have to clear for future transaction otherwise license (also free/evalution/shareware version) of software use will be automatically cancelled or in illegal use. I/We have no objection by sms or email sent by Vijay Bomra/Vijay Bomra.

7. Work will be start after receiving 50-100% advance amount of estimate. After receiving order of software development or website design or any computer work have to issue work order contract duly signed include visit records (mail) in favour of Vijay Bomra. After completion of Software/Website/ordered work, a work satisfaction certificate will be issue by customer in favour of Vijay Bomra. Software visits is 10-20 Hours / upto 20 visits annually except training according to billed amount after that will be charged extra. Advance will not be refund in any case after receiving order. Due to security reasons, have to update software 3-4 times in a year (offline/online). Undecided work/unclear policy's company/firm's work order will be done on daily basis as per no.of persons minimum @Rs.3000-5000 per day as per office working hours (TA-DA Extra @ day basis). Software installation charges and training charges as per agreement or will be charged extra as per requirement and time as per computer(s) and trainee person(s).

* SOFTWARE license is offered for one year from the date of license/installation, after one year or new financial year installation, license required to be renewed on the basis of license renewal charges. New versions of SOFTWARE in only available to CUSTOMER who pays license renewal charges before/on due date.
* Customization Charges will be extra as per requirments after development of software (as per agreement or mail).
* Our all softwares will be single user / PC / installation. Multy user / Networking environment will be charged as per requirements.
* Extra per user cost/company Rs.3000/- or as per software agreement / mail sent.
* Online support or 2 free visits for installation, training & implementation as per availability of staff or time. (as per agreement or mail)
* online support after receiving request mail or message or call as per available staff and times.
* Extra visits charges Rs.800 @hour (TA DA will be charged extra).
* Extra training charges Rs.800 for @1 hours or Rs.5000 @Day Basis (TA DA will be charged extra).
* Our All Software's License fee & upgradation for 1 year or till New Financial Year Installation. After 1 year or new FY installation software license fee will be charge as per agreement or 40-100% of first invoice.
* Without paying software license fee any type of software support/service will not provide and software license automatically cancelled.
* User/Customer will provide latest computer(s), experienced hardware service provider and good & qualified staff/accountant/manager for opertaing of software provide by LICENSOR. Software's working and performance depends on staff, Networking and hardware.
**Free telephonic support/online assistance from local support service centres/customer care. (as per agreement or mail)

8. WEB related design, service and development one time charge after approval / confirmation by email or sms by authorized id of customer. Annual AMC will not accept. Each change will be charged according to work. All matter which will be publish on website provide by customer on email/sms/CD. Customer will be responsible, in case of providing any copyright matter/material. Each visit at customer's location will be chargeable according to spent time and distance. All previous dues/balance have to clear for future transaction otherwise license/services of all software/domain/hosting /any type of service provided by RMG will be automatically cancelled. Domains & hosting ownership transfer to user after clearance certificate against Vijay Bomra’s invoice, dues or balance. Once site register / publish, advance will not be refund. Database related programming (source code) will not be given to customer. Data backup given to customer in text or compitable format. Please visit our services detail to see website design charges.

9. Out of station service or except 3 km from "Vijay Bomra (RMG Software)" Head Office, will be charged on @hour basis and Travelling Exp.+Daily Allowance extra.

10. All software(s) developed by "Vijay Bomra" under copyright act.

I/We always send software quotation and terms and condition to our customers by mail (electronically only) before finalizing software development and installation or new FY or software license renewal order.

Please make payment / order after read our terms & conditions and if you are completely satisfied and agree with our terms and conditions.
Terms and Conditions are subject to change without prior notice.
E.& O.E.